While the requirement of one manufacturer may differ from another the following information is common to many manufacturers. When purchasing a floor always obtain and read the installation instructions for the floor you are purchasing. The instructions for most laminate manufacturers may be found by clicking here.

Unfortunately as flooring inspectors we see many installations where the person installing the floor claimed to be an expert but did not install the floor as required by the manufacturer. Failing to follow the manufacturers installation instructions is a huge laminate floor problem as it often voids the warranty.

Subfloor Requirements of a floating floor

Concrete

• Perform a mat test to check for moisture. If any indication of a high moisture content perform a calcium chloride test.  Moisture content should not exceed 2.5% on a dry weight basis or the floor may fail.
• New concrete needs to cure for a minimum of 60 days.
• Use an approved vapor barrier.  Most companies require a vapor barrier even when the floor is covered by vinyl, linoleum, tile or sheet flooring.

Vinyl & Linoleum Subfloor

• Usually you can install over these if they are clean and level.

Wall-to-Wall Carpeting

• This is the one floor that most floating floors cannot be installed over and it needs to be removed unless approved by the manufacturer.  If the carpet is glue down be sure to thoroughly clean the surface of glue residues.

Ceramic Tile and Stone Subfloor

• These will normally not require removal but they must be leveled to within 5 mm in a 3 m radius.  A vapor barrier may be required, particularly over concrete.

Hardwood Subfloor

• Test for moisture content, it must be stable and between 6 and 10%.
• Correct the floor to eliminate any movement.  If the subfloor sags, inspect the joist below for twist or weakness.  If the subfloor is uneven or cupped at the joist, recheck the moisture making sure it is in the 6 – 10% range.
• Check for excessive moisture in the crawl space or basement including signs of potential water problems.
• Sand or plane high areas and patch or fill low areas with an appropriate leveling compound, or cover with a rigid underlayment.
• Do not use a vapor barrier on top of wood floors.

More Laminate Flooring Posts

• Water Damage Laminate Floor
• Acclimation of Laminate Flooring
• Laminate Floor Problems and Concerns
• Laminate Floor Plank Alignment
• Identification of Common Laminate Floor Problems

Installer if no vapor barrier Water Damage Top down Swelling at both sides of seams, gaps in seams, voids in glue Improper joining and/or gluing Replace Installer Out of Rack Boards not aligned parallel on both sides and ends, seen on floor from point on where misalignment started. Failure to align and tightly join starter row. Replace as needed Installer Out of Square A floor that is out of square will affect alignment on out of square planks only and not entire area. Milling Replace as needed Manufacturer No Underlay Foam Buckling No foam results in gluing to the underlayment and floor is no longer floating Replace Installer Concave Bowing Center of the plank is lower in elevation than the edges in length or width. Installed on wet subfloor. No moisture barrier. Improper acclimation. Water damage. Manufacturing defect Wait 6 weeks after installation to inspect.  If in excess of tolerance, replace. Installer if installed over wet floor, improper acclimation or no vapor barrier.  Consumer if water damage. Manufacturer Convex Bowing Center of the plank is higher in elevation than the edges in length and width. Manufacturing related condition Wait 6 weeks after installation to inspect. If in excess of tolerance replace. Manufacturer Delamination Laminate not adhering to core. May appear as a bubble on plank surface, delamination on edge about width of tapping block. Laminate moves, hollow sound, improperly used tapping block, swelling due to improper gluing Plank or section replacement Installer if not properly glued or installation damage.  Manufacturer if laminate not attached. Proud Edges Height difference between planks when installed Milling Assess on basis of size and number and if outside of acceptable range, replace as required. Manufacturer, Installer if highly visible and floor should not have been installed. Pattern Misaligned Pattern no aligned on the core Improper manufacturing alignment Plank or section replacement Manufacturer, installer if highly visible and should not have been installed. Foggy Laminate Milky appearance throughout plank Manufacturing Replace section or as needed. Manufacturer Sheen Variation Sheen varies between planks with some dull and others shiny.  Usually light dependant Manufacturing Replace section or as needed. Manufacturer Color Variation Plank varies in color from the true color or design Manufacturing or mixed pattern Plank or section replacement Installer if wrong color or highly visible, otherwise manufacturer Foreign matter under laminate Particles under laminate that show up either as marks, spots or lumps. Dust or debris during manufacturing.  Generally light dependent and not seen until after installation. Replace as needed Manufacturer, installer if highly visible as it should have been seen and not installed. Improper Milling Floor unlevel or not square in areas Product out of square, defective tongue or groove. Replace as needed Manufacturer, installer if highly visible as it should have been seen and not installed. Chattermarks (Cuttermarks) Widthwise, wavy or rippled bands.  Not seen in all lighting. Skips during sanding Replace Manufacturer, installer if highly visible as it should have been seen and not installed.

More Laminate Flooring Posts

• Chips, Dents, Scratches, Gouges in Laminate Planks
• Laminated Flooring Installation Tips
• Acclimation of Laminate Flooring
• Water Damage Laminate Floor
• Laminate Flooring Terms

The flooring material needs to be acclimated in the area of installation. This means that if the laminate is to be installed in the family room it should be acclimated in that room.

Storing the laminate flooring in the garage is not acclimation even if the garage is attached. Storage of the material at the store or warehouse of the dealer or installer is not acclimation unless the floor is to be installed in the store or warehouse.

Not all laminate manufacturers require acclimation. If the dealer or installer says it is not necessary to acclimate insist that they show you where the manufacturer states that in writing. Don’t make the manufacturers, dealers or installers problem yours. If they say that the floor does not require acclimation insist on getting this in writing.

When a floor acclimates the product is adjusting to the humidity of the area of installation.

All wet work in the area of installation such as plastering and painting must be completed prior to the start of acclimation.  All windows and doors must be installed prior to the start of acclimation. The heating and air conditioning system must be operational at or near occupancy levels. If installing over concrete the concrete should have been tested and found to be at acceptable levels for the installation of the laminate.

When a floor is not acclimated prior to installation it can be hard to click together chipping or damaging the edges of the laminate. A floor that is not acclimated to its environment is more likely to experience problems such as expansion, tenting, squeaking and buckling after installation.

If you are unsure of the laminate manufacturers installation requirements a copy of them is often contained in each carton. Most manufacturers’ installation instructions are also available on LaminateFloorProblems.com

More Laminate Flooring Posts

• Laminated Flooring Installation Tips
• Water Damage Laminate Floor
• Laminate Floor Problems and Concerns
• Identification of Common Laminate Floor Problems
• Laminate Floor Manufacturer Installation & Care Instructions

Abet Laminati Flooring

Alloc Laminate Flooring

Armstrong Laminate Flooring

Balterio Laminate Flooring

BHK Laminate Flooring

Bruce Laminate Flooring

Classen Laminate Flooring

Columbia Laminate Flooring

Dream Home Laminate Flooring

DuPont Laminate Flooring

Faus Laminate Flooring

Harmonics Laminate Flooring

Ikea Laminate Flooring

Konecto Laminate & Vinyl Floor

Kronotex Laminate Flooring

Mohawk Laminate Flooring

Mannington Laminate Flooring

Pergo Laminate Flooring

Poliface Laminate Flooring

Quick Step Laminate Flooring

Shaw Laminate Flooring

Swiftlock Laminate Flooring

Tarkett Laminate Flooring

Uniboard Laminate Flooring

Uniclic Laminate Flooring

Wilsonart Laminate Flooring

Witex Laminate Flooring

Chipped Plank Corners

It is the responsibility of the installer to check all planks prior to installing.

Most all laminate manufacturers take the view that when you install a damaged plank such as one with a chip in it, this becomes your responsibility and not theirs.

Chips at plank corners, especially those that cross over between planks are caused either during the installation process or by a dropped object.

When a chip is located at a single plank corner, this is usually a plank that was installed damaged or became damaged during installation.

An installer must be careful not to install a plank with a chipped corner and if it chips during installation it should be pulled at that time and replaced with a different plank.

Dents, Gouges, Indentations in Laminate Floor

Dents: Like floors of wood and bamboo, laminate floors are subject to denting when a heavy object is dropped on it.

Dents from dropped objects will have stress cracks around the edge of the dent.

Indentations or Gouges: Heavy objects being rolled across a laminate floor can cause indentations or deep gouges.

Laminate Scratching and Scuffing

While some over zealous sales people tend to sell laminate floor as being indestructible most laminate flooring manufacturers state that their floor is scratch resistant. Do not confuse scratch resistant with scratch proof as this is not the same. Usually scratches are not covered by a manufacturers warranty.

Scratch Prevention: Use felt protector on all furniture legs. Keep animal nails trimmed. Place an area rug at all entrances to catch gritty soil and debris. Shoes can trap debris in the soles and scratch a floor. Avoid using hard plastic toys on a laminate floor as hard plastics can abrade a laminate finish.

Caster Damage to Laminate Floor

• The proper caster must be used on office and other rolling chairs.

• Some manufacturers state that an office chair must have at least 5 casters.

Most laminate flooring manufactures state that rubber casters need to be used as both metal and plastic casters will cause, indentations, abrasions, scratching or scuffing to the surface of the laminate floor.

Improper casters such as metal and hard plastics can also cause chipping along the edge of the planks.

Tapping Block Damage

A tapping block is sometimes used by the installer to join the short ends of the planks.

When a tapping block is used improperly or an objects such as a hammer is used, or planks are kicked together this can damage plank edges.

More Laminate Flooring Posts

• Identification of Common Laminate Floor Problems
• Laminate Floor Problems and Concerns
• Laminated Flooring Installation Tips
• Acclimation of Laminate Flooring

Delamination

When the laminate releases from the core material this results in delamination.

Delamination may be seen in the field of the blank as a bubble.
Delamination may also be found along an edge.

When an area of delamination continues across the seam of the planks this is almost always a site related condition.

Core Voids in surface of Laminate Floor

• Core voids are indentations in the face of the laminate floor.
• The best way to tell a manufacturing core void from a dent caused by a dropped object is the absence of stress cracks. A dropped object usually leaves cracks while a core void does not.

Bumps or Blisters in Laminate Face

Blisters are small bumps in the finish of the laminate floor. These bumps often look like a pimple and can be very difficult to see during installation.

Chatter Marks

Chatter marks appear as wavy bands or lines across the width of the plank.

Chatter mark bands can be very difficult to see during installation and are most visible with reflective light.

Proud Edges

Proud edges are seen as a difference in height at the joints of the laminate plank.

Proud edges can be found on the side or end.
Most laminate flooring manufacturers consider proud edges up to 0.1mm  acceptable and within manufacturing tolerance.

Some manufacturers have different or expanded tolerances. As an example Pergo considers proud edges up to 0.2mm acceptable if they do not affect the appearance or function of the floor. Pergo also considers 5 or less proud edges per 300 sq. ft. acceptable.

Micro Chipping

Micro chipping is seen as continuous small chips along the edge of the plank.

The chips usually appear white in color.

These chips occur during milling of the laminate plank as the result of a dull milling tool.

Color Deviations

Some manufacturers state that there will not be a color difference between runs. When this is stated a color difference between runs is the laminate manufactures floor problem.

A color difference would be a difference in hue, shade or gloss.

At times what appears as a color difference is actually the installation of two different colors of laminate floor. If the carton labels or plank markings show this to be the same style and color this is a manufacture related condition.

If the packaging shows that these were different styles or colors the manufacturer will unlikely warrant the difference and this laminate flooring problem will be between the consumer and supplier or retailer.

Fading

• Fading warranties differ with each manufacturer.

• Some laminate flooring manufacturers guarantee their floor not to fade due to sun or electrical lighting.

Gaps and Glue Voids (Glued Floors)

• A feeler gauge is used to indicate a gap in the glue and to measure the size of the gap.
• Voids or gaps in the glue will allow moisture to penetrate at the seam resulting in swelling along the plank edges.

More Laminate Flooring Posts

• Water Damage Laminate Floor
• Laminate Floor Plank Alignment
• Laminated Flooring Installation Tips
• Acclimation of Laminate Flooring
• Chips, Dents, Scratches, Gouges in Laminate Planks

Plumbing and Appliance Leaks

Water damage from plumbing and appliance leaks such as dishwashers, water heaters, washing machines and ice makers can result in buckling of a laminate floor. Often these leaks are very slow and go unnoticed.

Slow leaks are often difficult to identify as they are below the laminate where they penetrate into the laminates core material.

While you may not see the leak an inspector can tell that excess moisture is there by use of a moisture meter.

Flooding

Severe plumping leaks such as a pipe break or overflowing toilet will usually result in buckling of a laminate floor.

Water Damage to Laminate Floor From Concrete

Moisture can enter into the back of a laminate floor resulting in cupping. An entire floor may cup from a concrete floor that is too wet. This can occur even when a vapor barrier has been used below the laminate floor.

Testing for Moisture

All concrete floors should be tested for moisture prior to installation of the laminate floor covering.

Newly poured concrete should be allowed to cure for at least 60 days prior to installation of the laminate floor.

There are a number of ways to tests for moisture. Many of these such as electronic testing and calcium chloride testing should be performed by companies such as The Weinheimer Group LLC that have the proper training and equipment.

Easy Consumer or Installer Test for Concrete Moisture

Below is a test that can be used inexpensively, without training. This test is acceptable by many laminate flooring manufacturers.

Materials:

• 6 mil polyethylene film
• Duct tape.

Procedure:

• Using duct tape completely seal a 2′ x 2′ section of the polyethylene film down to an area of clean concrete. It is best to do this in several locations where the laminate floor is to be installed. At least one test per 500 square feet.
• After 72  hours remove the plastic. (one week is better)
• If the concrete is dark or wet below the plastic the subfloor is too wet to install a laminate floor.

Water Damage Maintenance and Pet Damage

• Spills and improper wet cleaning of a laminate floor can cause swelling at the laminate joints. This is often seen as puffy areas along the edge of the planks and frequently crosses between plank edges.
• The most common cause of  edge swelling over a large area is wet mopping or using popular floor cleaning equipment such as but not limited to the Swiffer Wet Jet.
• Sometimes it takes a year or two of use before maintenance related issues start to show up. Some floors may never experience noticeable damage by these cleaning methods and others will experience severe damage. Water damage is rarely covered by the laminate manufacturer.
• Spills and damage from pet urine are usually localized and show as swelled areas between planks. This is a site related condition and not a laminate floor problem and will almost never covered by a manufacturer warranty.

Sealant Around Laminate Edges

• Some laminate flooring manufacturers require a sealant to be used around objects such as sliding glass doors, kitchen cabinets, water hearers and in other areas prone to leaks and moisture.
• The proper sealant must be used to prevent lock in of the floor.
• The sealant must be properly applied or voids will be left for moisture to enter.
• Failure to use a sealant as specified by the laminate flooring manufacturer can void a warranty.

More Laminate Flooring Posts

• Laminated Flooring Installation Tips
• Laminate Floor Problems and Concerns
• Acclimation of Laminate Flooring
• Laminate Floor Plank Alignment
• Laminate Floor Manufacturer Installation & Care Instructions

Staggering of Laminate Floor

Laminate flooring manufacturers require their floors to be staggered anywhere from 8 to 12 inches or more. (See manufacturers installation instructions.)

A floating floor that is not staggered will look odd.

A floating floor not staggered properly will compromise its strength and structural stability.

The planks in the photo above have not been staggered. Not only does this look bad, the floor will not perform properly.

Out of Rack Laminate Floor

Planks must be installed tightly together on both the short and long sides.

When the laminate flooring is not installed tightly together a wedge shaped gap known as “Out of Rack” will occur.

More Laminate Flooring Posts

• Laminate Floor Problems and Concerns
• Water Damage Laminate Floor
• Laminated Flooring Installation Tips
• Acclimation of Laminate Flooring
• Chips, Dents, Scratches, Gouges in Laminate Planks

Expansion Space Walls and Fixed Objects

During laminate floor installation the proper expansion space must be left around all walls and vertical surfaces.

Without the proper expansion space a floor may buckle and gap due to the normal expansion and contraction of the laminate floating floor.

Expansion space must be left around fixed objects such as pipes, cabinets, fireplace hearths, sliding glass door tracks, floor outlets, floor vents and thresholds.

The size of the required expansion space can range from 1/8″ to more than 1/4″ depending upon the manufacturer and product.

The failure to leave proper expansion space locks in the floor and can resulting in buckling or tenting of the floor and separation at the floor joints.

An installer must also be careful not to leave a space wider than the door base or molding that is used along the wall or other fixed object to cover the expansion space.

On floating floors that click together the problem is often seen as gaps developing at the seams.

When a floor is tenting upward and lifting off of the subfloor it is obvious that the laminate has expanded and is locked in at some point.

T-Molding

Most laminate manufacturers require that a T-Molding be installed at all doorways under 4 feet wide.

The T-Molding allows the laminate floating floor to expand and contract.

Failure to use the T-Molding will often cause the laminate floor to tent, buckle or develop gaps.

Do not fasten T-Molding through the laminate floor or with fasteners against the edge of the laminate floor as this will lock the floor in.

Under Cutting Door Jambs

Door Jambs need to be undercut to allow for expansion space.

When a jamb is undercut as poorly as seen in photograph  this is an installation related concern.

When door casings are not undercut and the floor is locked in this also becomes an installation related concern.

More Laminate Flooring Posts

• Water Damage Laminate Floor
• Laminated Flooring Installation Tips
• Acclimation of Laminate Flooring
• Laminate Floor Manufacturer Installation & Care Instructions

Unlevel Subfloor Below Laminate Flooring

Most laminate floor manufacturers require a subfloor to be flat within 3/16″ over a 10 foot radius.

Since not all laminate manufacturers have the same standard you need to check the installation instructions for the manufacturer of the floor being installed.

Some manufacturers instructions will use the word level instead of flat while they are actually speaking of the floor being free of high or low spots.

A subfloor that does not meet the laminate manufacturers installation requirements must be leveled by sanding or filled with an approved floor patching material.

On a floating floor gaps can easily develop between planks when a subfloor is not level.

More Laminate Flooring Posts

• Laminated Flooring Installation Tips
• Acclimation of Laminate Flooring
• Laminate Floor Problems and Concerns
• Water Damage Laminate Floor
• Laminate Floor Plank Alignment